Muswellbrook Shire Council launches AI planning assistant DAISY for residents

Newy 87.8 FM – Muswellbrook Shire Council has launched DAISY, a new artificial intelligence-powered digital planning assistant to help residents navigate the early stages of the development application process.

DAISY, which stands for Development Application Information SYstem, is available through Council's website and provides 24-hour access to planning information and guidance for residential development applications.

The tool can help users understand residential planning rules, identify what type of approval may be required, determine what documents they may need and prepare applications for submission through the NSW Planning Portal.

Users can start by entering their property address and asking DAISY questions about their proposed development. Those who log in can save their progress, receive a personalised checklist of required documents and upload documents for validation.

Muswellbrook Shire Mayor Jeff Drayton said DAISY provided residents with another way to access planning information before lodging an application.

"For many people, particularly those going through the development application process for the first time, it can be difficult to know where to start," Mayor Drayton said.

DAISY currently supports low-density residential development, including alterations to an existing home or the construction of a new secondary dwelling. It does not support commercial, industrial, mixed-use or higher-density developments.

The tool cannot make decisions on development applications, submit applications on behalf of residents or track the progress of an application. Residents are encouraged to check with Council or refer to official planning documents if unsure about information DAISY provides.

DAISY is free to use and available 24 hours a day, seven days a week through the Development section of Council's website.

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